Modern technologies help not only to automate the process of converting speech into text, but also to generate a report, collect statistics, and keep convenient data records.
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TOP-3 ways to improve the quality of service in the Contact Center
The trend of recent years is the automation of all processes, because with proper configuration, it increases work productivity, customer satisfaction and reduces costs. We give examples of how to improve the quality of service to requesters together with INLIMITED Audio Analytics.