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Speech Analytics

Comprehensive solution for interpretation and analysis of the natural language enhancing the efficiency of processing of multiple voice messages

Key functions
Real time speech- to- text with using the extended analytics:
  • Voice recognition
  • Classification into themes, sources, dates, geography and other customer requested information
  • Sentiment analysis
Search by the context, keywords, metadata and audio fragments
Inclusion of more useful information gained from the corporate and the publicly accessible sources
Informational enhancement of the sound content: illumination of names, places, keywords, speech duration
Flexible reporting, notification and visualization system
Purpose of use
Real time speech to text
Identification of tendencies, challenges and possibilities
Service quality monitoring
Confidentiality
The analysis results are provided in the form of
Analytic information web-panel for incoming content
Reports in various formats
Audio archive of files classified according to the customer request
Related News
Audio analytics is a new trend of Safe City
The introduction of audio analytics technologies is a new trend that is spreading to various areas of Ukrainian business.
21 November 2019
We did it: the intelligent system recognizes the Ukrainian language
Having received the support of Micro Focus (UK) and the National Academy of Sciences of Ukraine, our company has learned artificial intelligence to understand and reproduce the Ukrainian language.
02 December 2018
We became the first IDOL Portfolio Expert in Ukraine
The obtained status confirms the competence of the company in the implementation of solutions for intellectual analytics of corporate and public text, audio and video data.
05 August 2019
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